Information We Collect

We collect information in two ways:

A. Information you submit through forms

On different sections of the Website (For Dealers, For Architects, Contact/Reach Out, Join Our Team, Catalogue request), you may choose to provide:

• Name
• Company / firm / organization
• Email address
• Phone number
• City / location
• Profession / role (dealer, architect, builder, etc.)
• Any message or project / product enquiry you type in

We use this only to respond to your request.

B. Information collected automatically

When you browse the Website, certain technical data may be collected automatically, such as:

• IP address
• Device and browser type
• Pages visited and time spent
• Referring page
• General location (derived from IP)

This is standard for most websites and is used for security and analytics.
We do not collect voice, payment, or sensitive personal data on this Website.

How We Use Your Information

We may use the information we collect to:

• Respond to your enquiry about our products from hinges and concealed hinges to mortise handles, digital locks, main door locks, wardrobe and kitchen fittings, door closers, and other related solutions.
• Connect you to the relevant Jolly sales / dealer / architect support team.
• Share product catalogues, technical sheets, or brand updates when you request them.
• Improve the performance, content, and security of the Website.
• Send you communication related to your enquiry.
• Comply with legal requirements, if applicable.

We do not sell your personal data.

Cookies and Tracking

Our Website may use cookies or similar technologies to:

• Remember your basic preferences,
• Understand which product pages are being viewed most,
• Improve navigation and user experience.

You can control cookies through your browser settings. If you disable cookies, some parts of the Website may not work as intended.

Sharing of Information

We do not rent or sell your personal information to third parties.

We may share your information only in these situations:

• With our internal teams or authorized channel partners to respond to your enquiry in your region,
• With trusted service providers who host or maintain our Website (they are bound to confidentiality),
• When required by law, regulation, court order, or to protect our legal rights.

Data Security

We use reasonable technical and organizational measures to protect the information submitted to us through the Website from unauthorized access, alteration, or disclosure.

However, no method of internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

Third-Party Links

The Website may contain links to external sites (social media, media coverage, partners). Those websites have their own privacy policies. Jolly is not responsible for the privacy practices or content of those websites, and we encourage you to read their policies.

Data Retention

We keep the information you submit for as long as it is required to:

• Respond to your enquiry,
• Maintain business records,
• Comply with applicable laws.

 
When it is no longer needed, we will securely delete or anonymize it.

Your Rights

You may write to us to:

• Know what personal data we hold about you,
• Ask us to correct it, or
• Ask us to delete it (where legally possible).

We may need to verify your identity before acting on such requests.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, to legal requirements, or to our internal practices. The latest version will always be available on this page.

Contact Us
If you have any questions about this Policy or how your data is used, please contact:

Phone: 1800 270 0450

Jolly Engineering Works
Email: info@jollyengg.com
Phone: 1800 270 0450